Answer · Qualify · Hand over
WhatsApp Business Assistant
Answers the questions your customers ask all day on WhatsApp, and hands over to a person the moment it matters.
Building this now. The demo below is real. First customers help shape it and get founding pricing.
The problem
What this is actually for
The same five questions, forty times a day: opening hours, prices, do you deliver, are you open Sunday.
Messages arriving at 21:00 get answered on Monday, by which time they have bought elsewhere.
Whoever is free answers, so two customers get two different prices.
Nobody wants a bot that loses them a sale by refusing to fetch a human.
Who it is for
- Shops and hardware suppliers
- Restaurants and takeaways
- Clinics and pharmacies
- Any business whose customers message rather than call
Try it
Be the customer
A sample hardware shop in Limbe. Ask it anything a customer would ask, then edit its knowledge below and watch the answers change — that is how yours would be set up. Push it towards buying and watch it fetch a person.
Chigumula Hardware
replies instantly
A sample shop, not a real one. Ask it what a customer would ask — or tap one below.
Everything it knows
Change any of this and ask again. There is no training and no model of your business to build — setting one up for a real shop is filling in these boxes.
Your edits stay in this browser tab and are gone when you leave.
Sample data throughout — the businesses, people and figures are invented. Nothing you do here is saved.
Where it stands
What is built, and what is not
The left column is everything you have just used. The right is everything you have not, because it does not exist yet.
Built
- Answering from a knowledge base you can edit here, live
- Handover to a named human on buying intent or on anything it cannot answer
- The WhatsApp conversation shape your customers already understand
Not built yet
- Connection to a real WhatsApp Business number
- Answering from your live prices and stock rather than a fixed list
- Handover into your own team’s phones
- A record of what customers asked that it could not answer
The order these get built in is not fixed. It is one of the things a first customer gets a say in.
Be one of the first to use it
WhatsApp Business Assistant is not finished, and we are not going to pretend otherwise. What early customers get is real influence over what gets built and in what order, founding pricing that we will not raise on you, and us on the end of a phone. What we get is someone telling us where it is wrong.
Not this one? The other two — or tell us what you actually need.